Filing Complaints

At Reducto AI, we are committed to protecting your privacy and complying with HIPAA regulations. We have established a process for individuals to submit complaints regarding our HIPAA policies, procedures, or compliance.

How to Submit a Complaint
If you have a complaint related to our HIPAA policies, procedures, or compliance, please follow these steps:

Compose an email with the following information:

Subject line: "HIPAA Complaint"
Your name and contact information
A detailed description of your complaint
Any relevant dates, times, or other specific information

Send your email to: [email protected]

What Happens Next
Upon receiving your complaint:

We will log and record your complaint in our system.
You will receive an acknowledgment of your complaint within 3 business days.
Our privacy officer will review your complaint and investigate as necessary.
We will provide a response to your complaint within 30 days, unless additional time is required for a thorough investigation.

We take all HIPAA-related complaints seriously and are committed to addressing them promptly and appropriately.
For any questions about this process, please contact our privacy officer at [email protected].